OfferPad
  • SELL TO US
  • BUY FROM US
  • ALL ABOUT US
Request Offer
Give us a call! 1-844-388-4539
« Blog Home

Meet the Robinson’s: Why one family chose a new approach to selling

July 19, 2019 by Offerpad

Meet the Robinson’s: Why one family chose a new approach to selling

Meet the Robinson family. After twenty years in their home, Kendra and Erich wrestled with the difficult decision to sell it. That kind of history with a home generally raises questions about the future: was this the neighborhood Kendra and Erich imagined living the next ten years? Looking for a fresh start in a new neighborhood — wanting to be closer to work and church — the couple eventually determined it was time to sell, raising one even bigger question: where to start?

This wasn’t the Robinsons first experience as sellers. Kendra and Erich had previously sold their home when they initially moved to Texas, but that was over twenty years ago. The market had changed significantly since then — even equipped with that experience, selling brought entirely new challenges.

A homeowners mindset

robinson family offerpad 3“Our main concerns this time had to do with the timing of selling our home and purchasing a new one,” said Erich. As with so many homeowners entertaining the possibility of resettlement, the Robinsons were confronted with the uncertainty of aligning different closing dates. The last thing they wanted to do was endure multiple moves or the expense of overlapping mortgages. Seeking a modern solution, Kendra and Erich were inevitably introduced to Offerpad.

As Erich tells it, “We actually did a search for another company we were familiar within our area. Then I did another search to see if they had any competitors and that is when I discovered Offerpad.” So, what convinced the Robinsons to trust the difficult decision to sell their home to Offerpad, a company they were less familiar with? “[We] received a better offer and better customer service from Offerpad.” Citing Offerpad’s willingness to answer any questions and their ability to quickly respond, The Robinson family had a clear choice.

Every day matters

robinson family offerpad 1Details matter when it comes to selling your home. Expanding on his and Kendra’s decision to sell to Offerpad, Erich said, “We had made a lot of significant upgrades in the last 5 years or so. Remodeled the kitchen, both bathrooms, added a double pergola and back porch… all items that Offerpad made note of in their offer while it didn’t seem like the other company had.” Presented with a better return, the couple felt confident about their decision to sell their greatest investment.

Kendra and Erich’s home sold in a matter of days with Offerpad. The quick resolution allowed them to forego much of the hassle baked into a traditional home sale; owners of two large dogs, the Robinsons were relieved they never had to deal with the logistics of regular home showings. For Kendra and Erich, Offerpad lived up to its personal creed to help homeowners Move Freely.

“Customer service from start to finish was exceptional,” said Erich. “The different handoffs from one person/team to another was seamless and Gina, our Transaction Coordinator made the whole process simple and easy from the time we signed up and closed. As I mentioned above, they gave us a very fair/competitive offer.”

On behalf of the entire team at Offerpad, thanks for the kind words Erich & Kendra!

New stories every day

Stories like Kendra and Erich’s happen every day at Offerpad. Thousands of homes sold later, we’ll never get tired of hearing them. We started Offerpad to give everyday people a better solution to real estate. So, whether you’re selling or buying a home, we’re here to help. We’re ready to help write your story next!

Have a story to share? Email mystory@offerpad.com

Read more
Offerpad is now hiring experienced real estate agents to help us reshape the industry
Top Orlando Zip Codes to Buy a Home in 2019

Leave a ReplyCancel reply

Subscribe to Blog via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Recent Posts

  • Introducing PriceLock from Offerpad
  • Preparing for a Smooth Home Inspection: Your Pre-Inspection Checklist with EasyList from Offerpad
  • How to Get Your Home List-Ready: A Home Walkthrough with EasyList from Offerpad
  • Offerpad’s Renovate B2B Services: Transforming Real Estate with Expertise and Efficiency
  • Sell Your Home Without a Realtor or Showings – Offerpad Makes It Easy

Top Posts

  • Home renovations that are actually worth it
  • How much will it cost to sell my home?
  • Top 10 Instant Access homes for sale in Charlotte
  • Sell Your Home Without a Realtor or Showings - Offerpad Makes It Easy
  • 15 things you must do when it's time to relocate for a job

Blog Search





REQUEST AN OFFER BROWSE OFFERPAD HOMES HOW IT WORKS PRICING REVIEWS PRESS INVESTOR RELATIONS FAQ

© Offerpad 2022




844-388-4539 info@offerpad.com
Privacy Policy Terms of Use
Eligibility and prices vary. Real estate brokerage services provided by Offerpad Brokerages. Terms and conditions apply. To learn more, speak to your Offerpad representative or visit www.offerpad.com/terms-of-use.

Offerpad Brokerages hold real estate brokerage licenses in multiple states. Click here for a list of our real estate brokerage licenses.

TREC Info: Information about Brokerage Services | Consumer Protection Notice
Offerpad Brokerage CA Inc.
Real Estate broker, California Department of Real Estate
California DRE #2087915