This weekend was a big one for awards and recognition. Not just for Hollywood’s biggest stars at the 2019 Academy Awards, but for Sales and Customer Service teams around the world. Friday was the annual Stevie Awards ceremony recognizing companies’ sales and customer service achievements. Offerpad had been selected as a finalist in five categories and was proud to win five awards at the Stevie’s gala in Las Vegas.
The Stevie Awards
The Stevie Awards is often considered to be the Oscars of sales. Created in 2002, it organizes the world’s top business award competitions. They recognize the achievements of organizations around the globe in seven business award programs. Each one honors the best of the best every year through a nomination, finalist, and gold-silver-bronze recognition format for the winners. Final decisions come down to the judges for Stevie Awards that include hundreds of the world’s most respected business minds. Offerpad was nominated for its excellent work in Sales and Customer Service, one of The Stevie Awards’ top programs. Within that program, Offerpad was declared a finalist, and eventual winner, in five categories! We are thrilled that our customer service efforts have been recognized among the world’s very best.
Award-winning home solutions
We had a few members of our customer success team present at the Las Vegas ceremony and they gladly accepted our awards. They took home the Gold Stevie for Sales Distinction of the Year and four Bronze Stevies for Online Sales Team of the Year, Front-Line Customer Service Team of the Year, Contact Center of the Year, and Customer Service Department of the Year. In front of more than 700 executives from the US and other countries, Offerpad accepted our 1st and 3rd place awards beating out the many other companies that made up the Stevies’s more than 2,700 nominations for Sales and Customer Service Awards.
To best serve our customers
Offerpad has long been known for receiving great post-transaction reviews from our home sellers. We’ve commented before that more than 9 out of 10 customers selling their home to Offerpad say they would use us again or recommend us to a friend. We are proud to announce now that on the business end, The Stevie Awards and its many judges consider Offerpad’s customer success team to be one of the best in the world.
Offerpad’s mission is to provide the best way to buy and sell and home and a large part of that has to do with how our customers feel about their contact with us when selling or buying a house with Offerpad. Behind great leadership from the top down, Offerpad makes it a point to serve our customers well as we always try to express our core values in the form of pleasant and effective customer service.
Offerpad has been a leading innovator in real estate tech, helping to revolutionize the industry for almost four years. Our leadership team is known for its extensive experience in real estate prior to launching the company and our work now is regarded as innovative and exciting in this space as we strive to make real estate selling and buying more convenient for consumers than ever before. We were more than honored to receive the recognition from last weekend’s Stevie Awards.