Here at Offerpad, the position as a Solutions Advisor is all about one thing – helping the customer find the best option for their real estate needs.
Who are Offerpad Solutions Advisors?
The Solutions Advisor is the first Offerpad person our customers and prospective customers come in contact with after they request an offer for their home. A homeowner who is interested in requesting a free, no-obligation cash offer from Offerpad, navigates to the Offerpad request form and fills out specific details about their home. Once it’s submitted, the homeowner will be contacted within 24 hours with dedicated attention from a friendly and knowledgeable Offerpad Solutions Advisor. From that point, we will work with the homeowner through the rest of the home sale process offering solutions, providing support, and answering any questions they may have.
Selling your home can be one of the most stressful and complicated things you can do and most people simply don’t have the spare time to become a real estate professional in pursuit of moving themselves. The most important tool in making an informed decision is knowledge and what is really great about being a Solutions Advisor with Offerpad is knowing that I have the platform to help educate people on all the options they have at their disposal and the honor of being able to help people reduce a major stress into their life to a checked box. ‘Move Freely’ isn’t just a saying at Offerpad, it’s what we believe in.”
-Offerpad Solutions Advisor Manager, Mike Henderson
What Happens After a Homeowner Receives an Offer?
Once an offer is prepared by our local real estate experts, the Solutions Advisor will share and discuss all solutions with the homeowner, and learn how we can help them through the most customized home sale they’ve ever done. Most of the time sellers are interested in moving forward with our cash offer for the ease and convenience it provides, but we’re happy to discuss our superior listing service if the seller decides that the direct sale is not the best option for them.
Whichever option fits best for the homeowner, we will be there to help them understand the processes, its benefits, and next steps, all specific to each seller’s desires and needs.
How an Offerpad Solutions Advisor Works
Offerpad Solutions Advisors are assigned to a home as soon as a seller submits their offer request. We’ll reach out right away to connect with the seller and find out what their situation is, why they’re selling their home, what their expectations are, and how we can help. Often, their Solutions Advisor can even set them up with one of our local Solutions Experts to help them find a new home or get them in touch with Offerpad Home Loans, if they’re in need of prequalification for their next home.
Offerpad Solutions Advisor are Dedicated to the Seller and their Home
Throughout a seller’s entire journey with Offerpad, the Solutions Advisor they work with from day one will be a continued and dedicated direct resource. Sellers can reach out at any time via phone, email, or text, and expect a prompt response to whatever questions they may have. We can help provide clearer understanding on standard closing costs, the inspection process, closing procedures, and everything in between.
For all of Offerpad’s Solutions Advisors, the end goal is to match each seller with the right solutions and provide unmatched service and support throughout the entire home sale.
Are you selling your home? Visit Offerpad.com to complete a free, no-obligation offer request and have the excellent help of an Offerpad Solutions Advisor to sell your home when and how you want.
Looking for a new career opportunity? Visit Offerpad.com/Careers to learn more on opportunities with Offerpad’s elite real estate experts team.