Meet Robin. Eager to move on from her existing home, the significant repairs it needs has made matters … complicated. The carpet had a lot of mileage. The HVAC system was on its last leg. The property still had its original roof — now 21-years-old, it was due for a replacement. In preparing to sell, was Robin’s only recourse paying out-of-pocket to modernize her home?
This wasn’t Robin’s first rodeo. Having sold homes in the past, she had encountered situations where she’d potentially take a financial hit to get out of the mortgage. Wanting to avoid that situation, the possibility of working with a direct home buyer like Offerpad soon crossed her mind. If this approach had already worked for thousands of other people, maybe it could work in in her case.
Robin had heard about the benefits of so-called ‘iBuyers’: a streamlined sale, flexible closing dates, the ability to forego open houses — and, most important to her, the prospect of selling her home in its current condition, avoiding immediate out-of-pocket expenses incurred by the looming repairs. She soon became convinced one of these companies would provide the answer to her murky selling situation.
Robin encountered an immediate setback after contacting a cash buyer she was familiar with, making any potential sale a nonstarter: they didn’t purchase homes in her area. In order to take advantage of the modern conveniences a cash buyer might offer her, she needed to connect with someone who served her area and possessed enough real estate expertise to appraise the fair value of her home without direct competitor pricing to reference — no small task.
After some online investigating, a Facebook ad for Offerpad inevitably caught her eye. The good news: Offerpad was buying homes in her area. Better yet: the cash offers Offerpad provided were competitive. Ultimately, what sold Robin on Offerpad was their stellar reputation for customer service — she was immediately struck by how much their people genuinely cared about her. “I really like the kindness and customer service I received from all involved,” Robin said. “Everyone was so helpful to me with this process.”
With Offerpad, Robin seemingly had a clear-cut solution for selling her home — but there was still the issue of the repairs to address. As expected, due to the age of the property, various issues were detected throughout Offerpad’s free home inspection.
The big surprise came later as Robin learned the critical repairs her home needed wouldn’t significantly impact her cash offer. “The costs that Offerpad required to fix the home for selling were low,” said Robin. “If I tried to do those things it may have cost me three times more.”
By selling her home to Offerpad, Robin was able to ‘move freely’ and relocate on her original timeline entirely avoiding any out-of-pocket expenses related to repairs. Simply put, it was a game-changer.
On behalf of the entire team at Offerpad, thank you for giving us the opportunity to serve you, Robin!
Stories like Robin’s happen every day at Offerpad. If you’re entertaining a possible home sale but worried potential repairs might set you back, we invite you to connect with us. Start by requesting a no-obligation offer on your home and we’ll explore your options together — we’re here to help!
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